MNU BRIDGING ASSESSMENT | TERMS & CONDITIONS
As part of our company values, we want to ensure you are clear about the Terms and Conditions of the MNU Bridging Assessment, so please take a moment to read the details presented below.
Definitions
In these Terms, when the following words with capital letters are used, this is what they will mean: Terms: the terms and conditions set out in this document;
We/Our/Us: means MNU Ltd Company number 10285970 whose registered office is 38 Jubilee Drive, Loughborough, Leicestershire, England, LE11 5XS;
You/Your: means the Customer;
Bridging Exams: means MNU Bridging Assessment;
Exam Fee: means the fees that are payable for the Bridging Exams;
Exam Period: means the period of time where You will have access to the Bridging Exams; and
Revision Period: means the time in which you will have access to the course content on LEARN for revision purposes (specific to the bridging assessment product you have purchased)
We reserve the right to change these Terms and Conditions at any time, the amended Terms will be displayed online and available for download. You will also be notified of any changes.
Bridging Exams | Eligibility
1. The Bridging Exams are only available to take if You have successfully passed the original MNU Summative Assessment.
2. The Bridging Exams are only available to take if You abide by Our strict Code of Conduct and comply with clause 1 above and these Terms. See ‘Code of Conduct’ for further details.
3. We reserve the right to refuse entry to the Bridging Exams, withdraw the opportunity to complete the Bridging Exams or void the grade achieved in any of the Bridging Exams, if you breach these Terms, do not comply with our Code of Conduct or do not pay the Exam Fees.
4. We reserve the right to revoke access to the Revision Period and Exam Period and Bridging Exams at any time if you breach these Terms, do not comply with our Code of Conduct or do not pay the Exam Fees.
MNU Bridging Assessment Revision and Exam Period Particulars
5. MNU Ltd is not, nor is it affiliated with, a registered University in the United Kingdom (UK). On successful completion of the Bridging Exams, you will obtain a Level 5 Diploma as mapped against Ofqual’s Regulated Qualifications Framework. No guarantee is provided for entry onto a degree programme or any further education pathways.
6. The Exam Fee must be paid in full in clear funds through the designated payment channels notified to You and by the date notified to You to secure Your entrance to the Bridging Exams and is non-refundable.
7. The Exam Fee attributed to the Revision Period and Exam Period is for access to Your student LEARN account, access to the Student Support Facebook Group, access to the Bridging Exams, marking of Your Bridging Exams, along with the certification, registration with the awarding organisation (1st4Sport) and associated title if successful. The fee does not in any way guarantee a pass.
8. Selecting ‘Yes’ to the Terms and purchasing the Bridging Exams product is Your contractual agreement to complete the Bridging Exams in line with these Terms and Code of Conduct.
9. Your Revision Period and Exam Period is supplied online and Your access to the Bridging Exams completes Our contractual obligation to deliver the Final Exam content to You.
10. To maximise Your ability in successfully passing the Bridging Exams, We would recommend making use of all of the resources available and areas of support provided to You. This includes where appropriate; study guide/roadmap, further reading, homework tasks, supportive resources and revision materials, as well as utilising Student Support Facebook group discussion threads and support/queries threads. Failure to utilise these may be to the detriment of Your knowledge and understanding of a topic and thus the qualification.
11. MNU Ltd do not accept any responsibility for You failing the Bridging Exams for any reason.
12. The Bridging Exams are available online using a state-of-the-art platform. It is important to keep Your viewing device up to date to ensure You can access the Bridging Exams. For optimal experience, We advise using a desktop or laptop (Mac or Windows) to take the Bridging Exams. MNU Ltd take no responsibility for the technical up-keep of Your device and We advise You maintain Your security settings to ensure You are protected at all times.
13. A stable internet connection is essential for the Bridging Exams. MNU Ltd is not liable for issues associated with Your computer nor internet issues during the Bridging Exams.
14. Plagiarism of a fellow student’s exam is strictly prohibited. Un-referenced direct plagiarism of scientific literature and/or online resources during the Bridging Exams is also prohibited. If Your Bridging Exams are deemed to be plagiarised, You will score zero and consequently fail the Bridging Exams. In the event of plagiarism, examiners discretion will be used to decide whether You are granted access to resit Your exams. MNU Ltd is not liable for any resit fees incurred if a resit is granted.
15. Bridging Exams submitted by You and or annotated mark schemes will not be available for release to protect from copyright infringement.
16. In the event that, for whatever reason, the Bridging Exams are not attempted within the set Exam Period or a passing grade is not attained, it will be possible to retake the Bridging Exams. In such event, exam retake-instructions and timeframes will be determined by the examiners and a fee will be incurred. See ‘Exam Resit Policy’ for further details.
17. The Exam Fee does not include the provision of feedback on Bridging Exams, whether pass or fail. Feedback on failed exams can be requested as part of the resit process, for an additional fee.
Exam Resit Policy
18. Examiners discretion will be used to grant/refuse access to resit exams. If Your Bridging Exam scripts contain dangerous advice that is not in-line with our Code of Conduct, You will be refused entry to any resit exams. In this instance, You will not be entitled to a refund of any kind.
19. In the event that You are granted entry to resit exams, the fee to resit is stated in the ‘MNU Bridging Assessment – Overview & Regulations’ document available on LEARN. This is a fixed fee for ‘Fail’ exam attempts (overall grade <60%) and ‘Partial Fail’ exam attempts (an individual exam <50% but overall grade ≥60%).
20. For ‘Partial Fail’ exam attempts, You will only be required to resit the exam that achieved <50%. On successful completion (‘Pass’) of the resit exam, the final overall grade will be capped at the original overall pass mark.
21. For ‘Fail’ exam attempts, You will be required to resit both exams. On successful completion (‘Pass’) of the resit exams, the final overall grade will be capped at 60%.
22. The maximum number of exam attempts permitted for the Bridging Exams is three attempts, which includes the original exam submission.
Code of Conduct
The Code of Conduct sets out the standards of conduct expected of You. It holds individuals and groups responsible for the consequences of their actions. Failure to fulfil these responsibilities may result in the withdrawal of privileges, including eligibility for/access to the Bridging Exams.
23. The Code of Conduct sets out the standards of conduct expected of You. It holds individuals and groups responsible for the consequences of their actions. Failure to fulfil these responsibilities may result in the withdrawal of privileges, including eligibility for/access to the Bridging Exams.
24. Behaviour not in line with the expectations of MNU Ltd and the values of Wisdom, Confidence and Integrity are subject to breaching our Code of Conduct. This includes activity in person, online or reported to us by a third party.
25. Any student with an association with a Multi-Level Marketing (MLM) company, (including but not limited to, HerbaLife, Isagenix, Nutrifil, Amway, Juice Plus+, Forever Living) will not be able to take the Bridging Exams or hold/achieve MNU Certified Nutritionist Status. At the discretion of MNU Ltd, You may be offered the opportunity to remain on the course and develop Your knowledge and understanding of evidence-based nutrition but You will not be eligible for entry to the Bridging Exams whilst associated with like businesses.
26. Inappropriate conduct under this Code of Conduct includes but is not limited to: Bullying, harassment, intimidation, threats to an individual or group, aggressive behaviour, unwelcome sexual behaviour, stealing, breaking copyright, disrupting business activities, using, accessing or providing MNU Ltd services without authorisation, supplying false information, encouraging or conspiring for prohibited conduct and making false accusations or defamatory remarks against any MNU Ltd staff member or the business.
27. Failure to abide by the principle of ‘First do no harm’ or working outside of Your scope of practice as a student or graduate of MNU.
28. For any breach of the code of conduct, You are not entitled to, and We are not required to provide a refund.
Complaints Policy
29. In the rare event that it is necessary to log a complaint, please direct these immediately, in writing, to MNU@Mac-Nutrition.com and a member of MNU Ltd staff will respond within 10 working days.
30. Should any complaint be made in public or not following the official policy above, this may be deemed to be in contravention of Our Code of Conduct.
31. Any appeals against an assessment decision made by MNU must be submitted within 10 working days of the original decision. Learners wishing to make an appeal should contact MNU by emailing MNU@Mac-Nutrition.com to request an MNU Appeals Form.
Passing Your Exams
32. On successful completion of Your Bridging Exams, you will obtain a Level 5 Diploma in Advanced Nutrition Science, awarded by 1st4Sport.
33. If you already hold MNU Certified Nutritionist status, only on completion of the Bridging Exams for the Level 5 Diploma in Advanced Nutrition Science may You state that You hold the Level 5 status. Only graduates that hold the Level 5 status can use the post-nominal MN.Nutr.
34. We may introduce or alter the requirements to maintain the MNU Certified Nutritionist and Level 5 status via the completion of specific tasks, courses and or continued professional development including but not limited to an active Mentoring Lab Membership. Reasonable notice will be provided in this scenario.
35. Having enrolled, completed or graduated from an MNU course, You are not considered a partner of, in association with, or representative of, MNU Ltd in any manner.
General Terms
36. In some limited circumstances, We may need to suspend access (in full or in part) to fix technical problems or to make necessary minor technical changes.
37. If We need to suspend availability, We will inform You in advance of the suspension and explain why it is necessary (unless We need to suspend availability for urgent or emergency reasons, in which case We will inform You as soon as reasonably possible after suspension). Your Exam Period and Revision Period will be extended accordingly.
38. We will grant You a limited, non-exclusive, non-transferable, non-sublicensable licence to enable You to access, participate in and use the relevant content for Your personal and non-commercial purposes. The licence granted does not give You any rights in Our content (including any material that We may licence from third parties).
39. You may not copy, rent, sell, publish, republish, share, broadcast or otherwise transmit the content (or any part of it) or make it available to the public.
40. If you are a consumer, We will be responsible for any foreseeable loss or damage that You may suffer as a result of Our breach of these Terms or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by You and Us. We will not be responsible for any loss or damage that is not foreseeable.
41. If You are a business, Our liability is limited to the Exam Fees paid by You.
42. We will not be liable to You for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.
43. Nothing in these Terms seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.
44. Nothing in these Terms of Sale seeks to exclude or limit Your legal rights as a consumer. For more details of Your legal rights, please refer to Your local Citizens Advice Bureau or Trading Standards Office.
45. We will not be responsible or liable if You are unable to access any Exams due to any failure or delay in performing Our obligations under these Terms resulting from any cause beyond Our reasonable control.
46. We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that Your experience as a customer of Ours is a positive one, We nevertheless want to hear from You if You have any cause for complaint.
47. We will only use Your personal data as set out in Our Privacy Policy.
48. We may transfer (assign) Our obligations and rights under these Terms to a third party (this may happen, for example, if We sell Our business). If this occurs, You will be informed by Us in writing. Your rights under these Terms will not be affected and Our obligations under these Terms will be transferred to the third party who will remain bound by them.
49. You may not transfer (assign) Your obligations and rights under these Terms.
50. These Terms are a contract between You and Us. No other person shall have any rights to enforce any of these Terms.
51. If a court or other authority finds that any part(s) of these Terms are unlawful, the remaining parts will remain in full force and effect.
52. If We fail to take steps or delay in taking steps to enforce any of Our rights against You under these Terms, that will not prevent Us doing so at a later date, for example Our right to require You to make any payment which has become payable under these Terms.
53. These Terms, and the relationship between You and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, the law of England & Wales.
54. Any dispute, controversy, proceedings or claim between You and Us relating to these Terms and Conditions, or the relationship between You and Us (whether contractual or otherwise) shall be governed as follows:
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- If You are a consumer, shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by Your residency; and
- If You are a business, shall be subject to the jurisdiction of the courts of England and Wales.
MNU Ltd, 38 Jubilee Drive, Loughborough, Leicestershire, LE11 5XS
Email: MNU@Mac-Nutrition.com
Telephone: 01509 215 211
[Updated October 2023]